Digital Services as a Mean of Direct Interaction between the State, Business, and Citizens on the Example of MY.GOV.GE
Prior to the creation of the Unified Portal of E-Services (MY.GOV.GE) in Georgia, government agencies more or less provided information to citizens and businesses about the services offered by them, in most cases, on-site services were required, often from one agency to another, so it was difficult for citizens to identify the relevant agency and service.